Connect & Configure
Add charge points, create charging sites, and manage installer access.
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How do I add and connect a charge point?Learn how to add a single charge point in Monta Hub and connect it via OCPP or Cloud — recommended for sites with a small number of charge points.Charging site functionsLearn how to manage charging sites in Monta Hub — including site details, opening hours, firmware updates, SmartQueue, Reservation, map visibility, electricity cost tracking, and site transfers.Charge point details and settingsLearn how to view and edit charge point details, set a precise location, lock the cable, and transfer the charge point to another user or team in Monta Hub.How do I create an installer job?This article explains how to create an installer job in Monta Hub so that installers can connect multiple charge points on-site without needing a Monta account.What is charge point release detection?This article explains how release detection works, why it matters for idle and minute fees, and how to check whether your charge points support it.How do I create a charging site?Learn what a charging site is, how to create one manually in Monta Hub, and how to import sites via the Zaptec integration.How do I update charge point firmware?Explains how to check the firmware version of a charge point and trigger a remote firmware update from Monta Hub.How do I add and connect charge points in bulk?Learn how to add and connect multiple charge points at once in Monta Hub using a CSV import and installer job — suitable for charge point operators (CPOs) with large sites.How do I use a public installer page?This guide is for installers who have received a public installer link and need to complete an installation job, including updating charge point details, running remote tests, and marking the job as complete.How do I enable immediate charging for a charge point?This article explains how to enable the Immediate Charging feature in Monta Hub, which allows EV drivers to start a session simply by plugging in.How do I use the EVSE detail page in Monta Hub?Learn to navigate the EVSE detail page in Hub to efficiently manage charging station information and settings.How do I use OCPP Proxy?OCPP Proxy lets you route your charge points' OCPP connection through the proxy to any backend (CSMS) you configure. It's built for migrations: point your charge points at a proxy domain once, then switch which backend it forwards to — without reconfiguring the charge points themselves.How do I set a default charge limit for a charge point?Set a default State-of-Charge (SoC) cap on a charge point so charges stop at a chosen percentage — apply it to one charge point, in bulk, or vary it by schedule.How is a charge point structured in Monta? (Location, charging station, charge point, connector)For: operators (CPO admins) using Monta Hub.How do I lock the charging cable to my charge point?Cable lock keeps the charging cable locked in the charger, also after the car is unplugged. How to turn it on in the Monta app and Monta Hub, which chargers support it, and answers to common questions.How do I run a bulk firmware update?Learn how to update firmware on multiple charging stations at once using the bulk firmware update wizard in Monta Hub.How do I automatically deactivate unused charge points?Monta can automatically deactivate charge points that have gone unused for a long time. Deactivating a charge point removes it from your active fleet: it stops counting as a billable subscription unit and is taken off the public map. This keeps your charge point list and billing focused on chargers How do I lower the charge limit when a location is busy?Set rules that lower the default charge limit on DC charge points while a location is busy, so fast charge points turn over faster.How do I add photos to a charging site?Upload up to 4 photos of a charging site in Monta Hub so drivers can recognise it in the Monta app and on roaming networks.How do I add the energy mix for a charging site?Share whether a charging site runs on green energy, its source split and supplier, in Monta Hub. Shared with roaming partners and via the Partner API.How do I add amenities to a charging site?Add toilets, Wi-Fi, food, transport links, security and truck facilities to a charging site in Monta Hub so drivers can see them in the Monta app and on roaming networks.