Built to Track and Improve Hardware Performance
Monta’s Hardware Portal
Monta’s Hardware Portal bridges the gap between manufacturers and their chargers in the field, offering real-time visibility and control post-sale. Improve quality, streamline operations, and boost your sales in the growing EV charging market.
Trusted by 1000+ Operators Across the US and Europe
Firmware Management Made Easy
Streamline your firmware process with a software solution that keeps everything organized and up-to-date. With our portal’s firmware updates, you can easily access and manage firmware versions. View both the latest and historical versions, track statuses (tested, untested, or rejected), and upload new firmware along with its metadata.
Centralized Firmware Management
Find all your firmware needs in one place, reducing the complexity that surrounds continuously having to keep everything secure and up-to-date.
Simplified Version Control
Get a comprehensive view of all available firmware, so you can effortlessly track and manage firmware versions.
Faster Communication
Streamline distribution of new firmware with a single, user-friendly form that gathers all essential information upfront; no more lengthy back-and-forth emails.
Comprehensive Charger Management
The Monta Control Tool helps you manage and monitor your brand’s chargers in Monta’s Hardware Portal.
With access to real-time statistics such as uptime, reliability, and operational status, you can efficiently track the performance of your entire network and manage your chargers remotely.
Charger Overview
View all chargers in your brand, search by serial number, and instantly access detailed status information.
Log Access
Dive deep into various logs including OCPP, development, and support logs to troubleshoot and optimize performance.
Charge History
Review detailed charge data, including voltage, phase, and more, for full insights into usage patterns.
Configuration Control
Seamlessly adjust OCPP settings, upgrade or rollback custom firmware, and fine-tune your charger configurations.
Uptime Monitoring
Get detailed uptime reports on a per-connector basis to ensure maximum reliability.
Command Triggers
Remotely trigger essential actions like restarts, synchronization, and diagnostics to keep operations running smoothly.
Your Hardware, Our Software
Our software works with 930+ hardware models, offering a superior experience for any setup. We’re all about being future-proof, so we regularly add new charger models to the list.
“When we were looking at other software options that didn’t offer really the flexibility of management,
that could have become a real headache and almost become a multiple person job just to manage and maintain … that would have been a full day’s job. Whereas now, the fact that I’m able to isolate each individual site through Monta and able to download that data and capture that data separately from every other site. It takes what would have taken an entire day and some mind-numbing work to maybe it’s gonna take me 30 minutes.”
Get Customer Feedback and Valuable Insights
View detailed ratings for every charge left by EV drivers, complete with insights into specific charger models and sessions. Use the Monta Control to better understand issues and instantly improve the user experience.
Get insights into charge failure patterns, and analyze customer feedback sentiment over time to identify issues and improve future product updates.
Stay connected to your users’ impressions and needs so you can enhance their overall charging experience with your product.
Whether it’s a connectivity glitch or another recurring problem, we make troubleshooting simple and effective for you and your end users.
In addition to ratings, you’ll find comments left by drivers, giving you qualitative insights to keep making ongoing improvements.
A Framework for Evaluating EV Charging Station Performance
Charging sessions fail over 10% of the time globally. This guide helps network operators select reliable hardware and offers manufacturers strategies to enhance station performance and customer satisfaction using data.
Unlock Further Growth With the Hardware Track
The Hardware Portal is the software backbone of Monta’s Hardware Track, crafted to help hardware manufacturers enhance customer satisfaction and grow their businesses smoothly and effectively.
With the complete Monta Hardware Track—a full-scale partnership program—you get access to additional benefits on top of the Hardware Portal.
Interested in discussing a hardware partnership with Monta? Get in touch and let’s explore how we can help you succeed.
”Monta offers top-tier software and services to hardware manufacturers...
...in Europe and America, ensuring that our collaboration serves as the cornerstone of success for all industry players.”
”The Hardware Portal offers a comprehensive solution for hardware manufacturers...
...streamlining charge point integration, providing in-depth testing, comprehensive analytics, and seamless firmware deployment across their network.”
